Day in the Life: Building Bridges and Supporting Families with Jhohana Avila Romero

At Horizon Community Middle School, Jhohana Avila Romero’s role as a community liaison is rooted in connection, compassion, and meeting students and families where they are.

No two days look exactly the same. Whether she’s supporting a student through a tough moment, connecting a family with resources, or helping remove language barriers, Avila Romero serves as a vital bridge between school and home—ensuring every student has the opportunity to succeed.

Here’s a look at what a typical day might include:

7:00 a.m. | Preparing to Meet the Day’s Needs

Avila Romero starts her morning by checking emails, reviewing her schedule, and identifying student and family needs.

She may connect with staff about students who need extra support or prepare for meetings with families—sometimes even before the school day begins. From organizing resource bags to making phone calls, her focus is on ensuring students and families have what they need to start the day strong.

7:45 a.m. | A Welcoming Presence

In the main office, Avila Romero greets students as they arrive, helping set a positive tone for the day.

Whether she’s assisting a student with an injury, welcoming a new family, or supporting a student who needs help regulating their emotions, she meets each situation with care and flexibility. Sometimes, that support looks like a simple walk and conversation to help a student reset before heading to class.

8:30 a.m. | Partnering with Families

Throughout the morning, Avila Romero meets with families to set goals for their students—academically, socially, and emotionally.

Many of the families she works with are navigating challenges such as food or housing insecurity. In collaboration with school counselors and social workers, she helps connect families with resources and creates plans that support student success.

Her work is grounded in empathy and respect, recognizing the diverse experiences and strengths within the school community.

9:30 a.m. | Supporting Safe Learning Environments

Avila Romero is often present in classrooms to help ensure a safe and supportive learning environment for all students.

In situations where students need additional structure—such as maintaining distance between peers—she provides steady guidance so every student can stay focused on learning.

10:15 a.m. | Bridging Communication

As a bilingual liaison, Avila Romero frequently supports interpretation for students and families.

Whether she’s in the dean’s office, a counseling session, or a classroom, she helps ensure that students who are still learning English fully understand expectations, resources, and opportunities. This role is critical in helping students feel confident, included, and supported.

11:00 a.m. | Supporting the School Community Through the Husky Market

Midday often finds Avila Romero at the school’s community resource space, helping organize donations and prepare essential items for families.

From food and clothing to hygiene products and school supplies, these resources help meet immediate needs while also building lasting relationships. She may even deliver items directly to families, ensuring access for those who need it most.

For Avila Romero, these moments go beyond providing resources—they’re opportunities to connect. Whether a student shares that they’ve finished a book she recommended or simply stops by to talk, each interaction strengthens trust and belonging.

1:00 p.m. | Tracking Progress and Celebrating Growth

After lunch, Avila Romero returns to her office to follow up with families and review student progress.

She monitors goals related to attendance, behavior, and academics, using data to guide her support. Regular communication with families allows her to celebrate successes and identify next steps—always with a focus on growth.

Her approach goes beyond meeting basic needs. She works to build strong relationships with both students and families, ensuring every student knows they are capable and supported.

2:30 p.m. | Student Check-Ins and Community Events

In the afternoon, Avila Romero checks in with students in their classrooms, offering encouragement and support.

She also collaborates with staff to plan events that serve the broader community, such as the Husky Boutique—a free “shopping” experience where families can select clothing and household items. These events create meaningful opportunities for connection, dignity, and support.

3:30 p.m. | Preparing for What Comes Next

As the school day winds down, Avila Romero continues her work behind the scenes.

She takes inventory of resources, connects with community partners, and prepares materials for students—including care bags that support mental health and well-being. Each detail reflects her commitment to ensuring students feel valued and cared for.

A Role That Connects School and Community

For Avila Romero, being a community liaison is about more than providing resources—it’s about building relationships and creating opportunities.

“I don’t just want to know what families need,” she shared. “I want to know who they are and how we can support them so their students can succeed.”

Her work ensures that students and families feel seen, heard, and empowered—reminding us that strong connections are at the heart of every thriving school community.